Innovation is at the core of every service and feature we’ve built at Supportiv. Our intellectual property (IP) represents years of expertise and creativity towards designing and delivering cutting-edge and consumer-centric mental, emotional, social, and navigational support.
Whether you’re looking to enhance your products or services, or eager to collaborate, you’ve come to the right place. We will consider all opportunities to license our IP.
Supportiv is represented by the IP practice at Baker Botts. Please contact info@supportiv.com with inquiries on patent or trademark licensing.
Our awarded patents have licensure applicability and protection far beyond the domain of mental health and even health care, into retail, advertising, political, professional services, and social media.
RECOMMENDING ONLINE COMMUNICATION GROUPS BY MATCHING UNSTRUCTURED TEXT INPUT TO CONVERSATIONS
Patent # US 11468133
Date: October 11, 2022
LinkExtract from awarded patent:
“Certain embodiments of a conversation platform instance are described herein as being programmed to facilitate discussions of mental health concerns of users of user computers or user accounts. However, the techniques dis closed herein are not limited to that domain. Instead, the techniques disclosed herein apply to any domain of health care or of conversational commerce. For example, an embodiment could be configured to match conversations about opinions, politics, products or articles among people concurrently interested in discussing an interest, topic, or hobby. As a specific example, an embodiment could be configured to match conversations about a political debate or a live sports or entertainment event, a digital meet up of crafting enthusiasts, or grouping of home stereo equipment or audiophile product fans in which user computers communicate chat conversations about what they want to buy as a text input. Another embodiment could be to allow experts (e.g., contractors, lawyers, accountants, teachers, etc.) to consult with a group of people with a similar need simultaneously providing time and cost savings to these experts. Any commercial domain that can benefit from matching of user computers to conversations can use the techniques disclosed herein.”
RESOURCE RECOMMENDATIONS IN ONLINE CHAT CONVERSATIONS BASED ON SEQUENCES OF TEXT
Patent # US 11368423
Date: June 21, 2022
LinkExtract from awarded patent:
“Certain embodiments of a conversation platform instance are described herein as being programmed to facilitate discussions of mental health concerns of users, of user computers, or user accounts. However, the techniques disclosed herein are not limited to that domain. Instead, the techniques disclosed herein apply to any domain of health care or of conversational commerce. For example, an embodiment could be configured to facilitate conversations about healthcare treatment pathways, or resources. “Resources,” in this context, may mean articles, videos, audio content, products, services, educational materials or self-help tools among people interested in discussing a topic, need, interest, or hobby, in real-time (concurrently) or asynchronously.
As a specific commercial example, an embodiment could be configured to facilitate conversations about home stereo equipment in which user computers communicate chat conversations about what they are seeking in a chat with or without a moderator present; as conversations occur, suggestions to resources or hyperlinks to products meeting the discussed criterion appear or popup, allowing all participants (or a subset, based on the participants’ privileges) in the conversation to see the resources, exchange ideas or questions about specifications or uses, and/or make purchases as conversations are ongoing. Any commercial domain that can benefit from matching of conversations to resources can use the techniques disclosed herein.
In an embodiment, a conversation platform instance can be programmed to interpret emotional needs expressed via user computers, using contextual understanding rather than being dependent on keywords, and to support those needs by matching the most relevant resources that may help resolve expressed emotional needs. Embodiments can, however, use keywords or structured text and a basis of training or evaluation to generate recommendations of relevant resources. In some embodiments, the disclosure provides a technical solution for sharing digitally stored electronic resources in online chat conversations in real-time as a chat system receives messages from users; however, recommendation of resources can occur asynchronously in relation to messages or other communications, or within asynchronous message exchanges between users. Certain examples in the description focus on healthcare and retail domains, but other embodiments can be used in connection with serving advertising of products, based on keywords or contextual understanding. Embodiments can be implemented with a moderator present, or with no moderator.
In some embodiments, the disclosure provides a technical solution for matching resources without depending upon keywords in messages of a conversation; instead, artificial intelligence-based models are programmed to understand the meaning and context of messages, and to recommend or match the correct resources based upon output of those models. Recommendations and matching can occur in real-time as a chat system receives messages from users, or asynchronously in response to queries, calls, or other programmatic interaction with other applications or platforms.”
Our trademarked terms represent our company values and the attention to detail we’ve put into crafting our services across mental, emotional, social, and navigational support. Please inquire about licensing via email to info@supportiv.com.
Conversational CareⓇ
USTPO Registration # 7059634
Natural Language NavigationⓇ
USTPO Registration # 7210899
Precision Peer SupportⓇ
USTPO Registration # 7020983
SupportivⓇ
USTPO Registration # 7054412
The Anonymous Peer-to-Peer Support NetworkⓇ
USTPO Registration # 7020983
Virtual HugⓇ
USTPO Registration #7061819
What’s your struggle?Ⓡ
USTPO Registration # 7054414
For anonymous peer-to-peer support, try a chat.
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