Business Intelligence and Data Engineer

Supportiv is a peer-to-peer mental and emotional well-being platform that actively helps users with their everyday struggles, 24/7/365, at 1/10 the cost of therapy for proper accessibility. Powered by patented AI and Natural Language Understanding (NLU), our platform matches users with dynamic, moderated peer groups in under a minute and provides real-time hyper-relevant resources.

Supportiv serves top employers and health plans, including Fortune 10 companies. 92% of users rate the experience 4 or 5/5 stars, and our proprietary outcomes measurements are unmatched in the industry.

We’re now looking for a Business Intelligence and Data Engineer to help us unlock the full potential of our data for internal insights, client reporting, and impactful business decisions.

As a BI and Data Engineer, you will:

• Build and maintain data pipelines: Consolidate data from tools like Mixpanel, Google Analytics, and Firestore into BigQuery for efficient storage and analysis.
• Develop business intelligence solutions: Design and implement Looker dashboards to drive actionable insights and client reporting.
• Collaborate across teams: Work with product, engineering, and business stakeholders to gather requirements and deliver impactful data solutions.
• Ensure data quality: Validate and monitor data pipelines to maintain accuracy, reliability, and performance.
• Tell stories with data: Translate complex datasets into meaningful narratives that drive business outcomes.
• Innovate: Identify opportunities to improve efficiency, scalability, and data accessibility for all teams.

Technical Expertise:

• 5+ years of experience with SQL and building ETL pipelines.
• Experience with data warehousing solutions, preferably BigQuery.
• Proficiency with Looker or similar BI tools (e.g., Tableau, Power BI).
• Familiarity with Google Analytics, Mixpanel, or similar analytics platforms.
• Experience with cloud computing technologies, especially Google Cloud Platform (GCP).
• Experience with Python or other programming languages for data workflows.

Business Intelligence Acumen:

• Proven track record of creating dashboards and reports tailored for diverse audiences.
• Strong understanding of data storytelling and business impact.
• Experience defining and implementing KPIs and success metrics for business units.

Soft Skills:

• Excellent communication and interpersonal skills to collaborate with technical and non-technical stakeholders.
• Strong problem-solving mindset with an eye for process improvement.

Bonus Points for:

• Knowledge of Logz.io, Sentry, or similar tools.
• Background in agile methodologies.

• Competitive compensation package with equity for eligible roles.
• Comprehensive health benefits for you (100% paid) and your dependents, including vision and dental.
• 401k with vested match.
• Fully remote and location agnostic within US time zones.
• Flexible work, time-off policies, and company-wide PTO periods.
• Free, unlimited use of Supportiv’s peer support platform.
• Dedicated learning and development budget.
• In-person team gatherings for team building and camaraderie.

[15 min] Initial screen.
[1 day] Take-home technical challenge.

In-depth interview stages:

• [45 min] Technical interview 1: Deep dive into background and work experience.
• [45 min] Technical interview 2: Case study.
• [30 min] Values, leadership, and cultural fit interview.

[30 min] Final debrief with the CEO.
Reference checks and offer.

Please apply through this BambooHR link. Thank you!